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Oyang Provides Efficient And Reliable After-Sales Service

 
Professional printing and packaging machinery after-sales service to ensure your equipment runs smoothly
 

Spare Parts Management - Intelligent 3D Warehouse

Oyang have invested 1.5 million US dollar to build Intelligent 3D Warehouse. It Not only can the space be optimized, but the overall performance of the storage control can also be improved.
The Intelligent 3D Warehouse uses advanced technology to maximize storage efficiency. Compared to traditional warehouses, it has tripled the storage density.The equipment in the warehouse exhibits high precision and speed, whether it's storing or retrieving goods, the systems can complete tasks quickly and accurately.
 
Better storage control performance
Less space, more efficient
More efficient operation
More accurate inventory management
Accurate and fast spare parts service

Overseas Branch Oyang India

Provide  remote and on-site support  to quickly respond to customer needs.
   Local Partner joint cooperation, with local technician support and local language

   Set up local service office and spare warehouse
   Fast respond without waiting

Warranty Services

   All machines provide at least 1 year warranty from the date when the customer signs the successful installation document.
   During the warranty period, if the machine parts are damaged, we will replace the parts free of charge (except for man-made damage).
   When the machine is shipped, we will provide some free spare parts lists. Customers can find the parts that need to be replaced in the list. After sending videos and photos for confirmation, we will send out new parts as soon as possible.

Technical Support-Overseas Engineer Services

We provide overseas engineer services, please  contact us  if you need!

24/7 Customer Service

   We are committed to providing our customers with an unparalleled experience through personalized customer service. 
 
   We believe that through detailed customer satisfaction survey and continuous service improvement, we can continuously improve customer satisfaction and loyalty, and grow together with customers.

Packaging And Shipping

Packaging and Transportation Services is committed to providing customers with a safe, reliable and efficient logistics solution. Through professional packaging processes and strict safety standards, we ensure that every machine reaches its destination safely and meets the expectations of our customers.

Shrink-wrap

This material not only provides dust and moisture protection, but also forms a tight protective layer on the surface of the machine, reducing friction and damage during transportation.
 

Wooden case packing (optional)

The machine is then packed in custom-made wooden cases. The size and structure of the wooden box are tailored to the specifications and characteristics of the machine to ensure that the machine is stable in the box.

Internal fixation

Inside the wooden box, we use foam, cardboard or other cushioning materials to secure the machine to prevent damage caused by vibration or movement during transport.
 

Load into container

Loading is the last step in the packaging process. We load wooden boxes into containers and ensure that the space inside the containers is properly used to avoid overcrowding.
 

Safety inspection

After the loading is complete, we conduct a security check on the container to ensure that all packaging materials are properly secured and the container doors are sealed to prevent any accidents during transportation.

Tracking and monitoring

We will provide the whole logistics tracking service, so that customers can always know the status of goods transportation.
 
 

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Email: inquiry@oyang-group.com
Phone: +86-15058933503
Whatsapp: +86-15058933503
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